CATI - Computer assisted telephone interview
A direct method of data collection through our own call centre with a trained team of operators. The questioning takes place online - operators fill in a questionnaire directly into the online application.
Advantages for you:
- own network of telephone operators (speaking Czech and Slovak, approx.150 external co-workers)
- own SW systems for the creation of questionnaires
- training and preparation of telephone operators
- all DATAMAR operators go through a regular repetitive training and detailed training for each research.
- multiple systems of control
- our system of multiple control of the questioners´ work ensures a high quality of data and questioners´ work
- the system of control comprises of - possibility of listening-in, recording of all carried out interviews, possibility of an on-screen view, control evaluation